Returns & Exchanges

We want you to love everything you choose from Mii. If something isn't quite right, we're here to make things easy.

Returns

You can request a return within 14 days of receiving your order.

Please make sure your item is:

• Unworn and unused.

• In its original condition.

• With all original tags attached.

• In its original packaging.

How to Return

Simply contact our customer care team with your order number and the item you'd like to return. We'll guide you through the process.

Please contact us before sending your item back.

Exchanges

Found a different size or style you'd love instead? We'd be happy to help.

Contact our customer care team with your order details and preferred replacement. Exchanges are subject to availability.

Damaged or Incorrect Items

Received something damaged, defective, or different from what you ordered? Let our customer care team know.

Eligible items can be returned or exchanged within 30 days of receiving your order, without additional cost, in accordance with Egyptian consumer protection laws.

Refunds

Once we receive and inspect your returned item, we'll let you know if your refund is approved.

Approved refunds will be issued through your original payment method. Processing times may vary depending on your payment provider.

Sale Items

Sale and promotional items are covered by applicable consumer protection rights, including in cases of defective or incorrect products.

Need a hand? Our customer care team is always here for you.